GSC Smart Hub

Change Email Address

How do I update my email address?

To update your email address:

– Login to your Virtual Office
– Click on “My Profile”
– Choose “Update email and address”
– Insert your Q Account pin code, Security Question and Word
– Enter your email address then click “Update”

How to send a request to change email address?

You may send us a request via Help Centre by doing the following steps:

– Go to QNET Website click on Help Centre.
– Click on “Contact us”, fill up your information
– State your old email address, new address, and reason for changing the email on record
– Attach a copy of your valid ID with file sizes less than 5MB
– Enter the Captcha code
– Lastly, click “Submit”


Our Global Support Executives are ready with answers.


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