To change your expired pin code:
– Login to your Virtual Office
– Click on “Tools” / “My Q Account”
– Choose “Manage pin code”
– Insert your Security question and Word
– Enter your old pin code, new pin code, re-enter new pin code
– Then choose the renewal period and click on “Update”
You may send us a request via Virtual Office, please follow the below steps:
– Go to Contact Us click on Smart Hub
– Click on “Contact us”, fill up your information
– State your concern
– Attach your valid ID less than 5MB
– Please enter the Captcha code
– Lastly, click on “Submit”
(UTC +8) Weekdays
12:00pm (noon) – 06:00am
Saturday
12:00am (midnight) – 06:00am
APAC CONTACT CENTRE WORLD
We are now directing you to the RETAIL eStore. If you are an existing Independent Representative (IR), please log in to your Virtual Office.
Already an existing IR? Log In