SMARTHUB: Product Return
What is the payment method I can use to pay the reshipment fee?
You would need to provide e-cards to us when you submit the request to…
Do I need to pay to reship my product?
Yes. There will be a reshipment fee imposed.
How to reship my returned product?
You need to send a request via Help Center requesting to reship your product…
Why was my product returned?
When an ID is unreachable during the delivery time, the product will be returned…