QNET

GSC Smart HUB

Support / GSC Smart Hub / Personal Information Change

Page Content

Personal Information Change

IRship Enquiry

QA Settlement

Commission Enquiry

Genealogy Enquiry

Rank Maintenance / Advancement

Refund

KYC submission

Product Return & Exchange

Shipping & Delivery

Digital product enquiry

Technical Issue

Webinar

QNET

Contact GSC

Virtual Office Tools & Feature

Enrollment

 

Personal Information Change

Change Email Address  |  Change Correspondence Address  |  Change Shipping Address  | Name Correction | Other Personal Information Update

Change Email Address

How do I update my email address?

To update your email address:

– Login to your Virtual Office
– Click on “My Profile”
– Choose “Update email and address”
– Insert your Q Account pin code, Security Question and Word
– Enter your email address then click “Update”

For Infographic Click here

How to send a request to change email address?

You may send us a request via Help Centre by doing the following steps:

  1. Go to QNET Website click on Help Centre.
  2. Click on “Contact us”, fill up your information

– State your old email address, new address, and reason for changing the email on record
– Attach a copy of your valid ID with file sizes less than 5MB
– Enter the Captcha code
– Lastly, click “Submit”

Change Shipping Address

How do I update my email address?

To update your email address:

– Login to your Virtual Office
– Click on “My Profile”
– Choose “Update email and address”
– Insert your Q Account pin code, Security Question and Word
– Enter your email address then click “Update”

For Infographic Click here

How to send a request to change email address?

You may send us a request via Help Centre by doing the following steps:

  1. Go to QNET Website click on Help Centre.
  2. Click on “Contact us”, fill up your information

– State your old email address, new address, and reason for changing the email on record
– Attach a copy of your valid ID with file sizes less than 5MB
– Enter the Captcha code
– Lastly, click “Submit”

How do I update my shipping address within the country?

To update your shipping address:

– Click on “My Profile”
– Choose “Update email and address”
– Insert your Q Account pin code, Security Question, and Word
– Enter your new email address then click “Update”

Note: eStore will be linked based on the Shipping address country

Name Correction

Q : How do I correct my name?

To correct your name:

– Login to your Virtual Office, click on Help Centre
– Then click on “Contact Us”, fill up your information
– State your existing name, the correct name and reason of change
– Attach a copy of your valid ID with a file size less than 5MB
– Enter the code shown
– Lastly, click on “Submit”

 

If your existing name requires more than 3 letters to change:

– Provide a hand written letter with your signature and date stating reason of change
– Attach a copy of your valid ID with file size less than 5MB
– Upline’s written acknowledgment letter with his signature and date.
– Upline’s valid ID with file size less than 5MB

 

Q : How do I update my name after marriage or divorce?

To update your name after marriage:

– Login to your Virtual Office, click on Help Centre
– Then click on “Contact Us”, fill up your information
– Provide a clear copy of your old and new valid ID/s
– Attach a copy of your Marriage Certificate / divorce certificate
– Enter the code shown
– Lastly, click on “Submit”

Other Personal Information Update

Q : How to check my personal information?

Go to “MY PROFILE” and click on “Personal Info”.

Q : How to update my valid ID number?

“To update your valid ID number:

– Login to your Virtual Office
– Click “My Profile”
– Choose “Update email and address”
– Insert your Q Account pin code and Security Question and Word
– Enter your valid ID type and valid ID number then click on “Update”

Haven’t found what you’re looking for?

Our Global Support Executives are ready with answer

Shop

We are now directing you to the RETAIL eStore. If you are an existing Independent Representative (IR), please log in to your Virtual Office.

Already an existing IR? Log In