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Support

AT YOUR SERVICE

The QNET Global Support Centre (GSC) is an accredited world-class contact centre, recognised by a prestigious membership. The QNET GSC is tasked with the priority of living up to the promise of providing consistent first-class customer support and quality services to all QNET IRs and customers. The QNET GSC also operates a technologically advanced multilingual contact centre, available worldwide in 12 languages: Arabic, Cantonese, English, French, Hindi, (Bahasa) Indonesia, Mandarin, (Bahasa) Melayu, Persian, Russian, Tamil, and Turkish, with more being added all the time.

Call or email the QNET Global Support Centre from anywhere: +603 7949 8288 (All languages)

Telephone Support
Philippines: +632 626 2200
All Languages: +603 7949 8288

Email Support
Philippines: gscphil@qnet.net
Global: global.support@qnet.net

International Toll-Free Numbers

Hong Kong: 800 933 691
India: 000 800 600 1144 / 000 800 100 7022
India Hotline*: +91 99000 60062/64/68
Indonesia: 001 803 601 923
Malaysia: 1 800 880 983
Philippines: 1 800 1 601 0053
Russia : 88001 009 623
Singapore : 800 601 1425
Sweden: 020 795 050
Taiwan: 00801 601 347
Thailand: 1 800 060 102
Turkey*: +90 212 414 1780
UAE: 800 0600 212
USA:1 866 578 6077

*All calls are free-of-charge when made from within the stated country, with the exception of Turkey and India Hotline, which are charged at local call rates (international call rates apply for calls made from outside Turkey and India Hotline).


QNET GLOBAL SUPPORT CENTRE OPERATING HOURS

12:00 – 06:00 Hong Kong Standard Time
Monday – Friday (Including 00:00 – 06:00 Saturdays)


Affilate Companies
QNET India
QNET Malaysia
QNET Rwanda
QNET Singapore
QNET Turkey